Returns, Terms and Conditions, and Shipping for: Recent Purchases, Repairs, and Warranty

You can return your products to Meditech Europe. This is possible in the following cases:

repair
warranty
return (within 14 days of purchase, provided product is in new condition)

Unfortunately, we cannot take back the following products:

colloidal products
opened supplements
cosmetics
books
products that are not in new condition

Shipping for Returns, Repairs, and Warranty Claims

You are responsible for arranging shipping to and from Meditech Europe for returns, repairs, and warranty claims. Who pays the shipping costs depends on the situation:

Return of a recently purchased product: The shipping costs for the return are the responsibility of the sender.
Repair covered by warranty: You pay the shipping costs yourself initially. We will reimburse these costs afterward.
Repair not covered by warranty: Both the shipping costs to Meditech Europe and the costs for returning the product are your responsibility.

Please note that you are responsible for packing the returned product well, so that the product cannot be damaged during shipment. If anything happens to the product during shipment, you are responsible for any damage or disappearance of the product.

We recommend that you take a clear picture of the parcel you send to us. In case of damage during the transport, we will assist you by also taking a picture of the goods received and sending it to you. This makes it easier to communicate with the transport company used and solve the problem.

In order to process your request optimally, we require a fully completed return form. This can be found here:

Send the completed return form, together with the product to be returned, to Meditech Europe:

Meditech Europe BV
Attn: Returns
Daalder 14
8305 BE Emmeloord